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NEWEL TERMS AND CONDITIONS OF SALE
TERMS AND CONDITIONS OF SALE (12/4/2025)
IT IS IMPORTANT THAT YOU READ AND UNDERSTAND THESE TERMS AND CONDITIONS BEFORE PROCEEDING WITH THIS TRANSACTION. IF THERE IS ANY TERM THAT YOU DO NOT UNDERSTAND OR DO NOT WISH TO AGREE TO, PLEASE DISCUSS IT WITH A REPRESENTATIVE OF NEWEL LLC. ONLY PROCEED WITH THIS TRANSACTION IF YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET OUT BELOW.
The following terms and conditions set out all the terms of agreement other than price between you as buyer and Newel as seller, in relation to the sale and purchase of the item or items identified in the invoice, which we refer to as the work. We confirm that we either own the work or are authorized to sell it on behalf of the owner. Any change to these terms must be agreed to in writing by Newel.
2.1 All items are sold as is. All statements by Newel regarding authenticity, attribution, description, date, age, provenance, title, or condition represent only our judgment and opinion and are not warranted.
2.2 Newel cannot warrant or certify UL Laboratory compliance.
2.3 Newel will provide information about condition on request, but we are not responsible for deterioration that occurs after the sale.
2.4 Buyers are responsible for satisfying themselves with respect to all statements about the work.
2.5 For custom made pieces, all sales are final. Requested alterations may incur additional charges at Newel’s discretion.
3.1 Payment is due within thirty days of the invoice. Appropriate sales tax applies unless a valid resale or exemption certificate or Bill of Lading is supplied to Newel before payment. 3.2 The buyer is responsible for delivery, packing, insurance, and all taxes including import, duty, and merchandise taxes.
3.3 If payment is not made within forty five days, Newel may cancel the sale and require return of the work.
3A. SALES TAX AND REQUIRED DOCUMENTATION
Newel collects sales tax in jurisdictions where it has nexus, required by law, including New York, New Jersey, and Florida. All purchases are subject to applicable state and local sales taxes unless the buyer provides a valid resale certificate or other acceptable proof of tax exemption before payment is made. Buyers claiming exemption must provide all documents required under applicable law.
Out of state shipments may be exempt from sales tax only when the buyer provides a Bill of Lading issued by a licensed common carrier showing delivery outside the states of New York, New Jersey and Florida. If the buyer does not provide all required documentation prior to payment, sales tax will be charged and will not be refunded.
4.1 Buyers are responsible for arranging pick up after payment in full.
4.2 From the agreed collection time, the buyer assumes all risk of loss or damage. 4.3 Title transfers only upon full payment. If possession is granted prior to payment, the buyer must insure the work for no less than the purchase price, must not dispose of it, must allow Newel to inspect it, and must preserve it in the condition delivered.
4.4 For certain artworks not in the public domain, Newel cannot guarantee copyright or reproduction rights. Buyers accept all liability arising from modifications or adaptations.
Except for custom made pieces, returns for full refund are allowed within thirty days if the work is in the same condition as when sold. After thirty days, credits may be offered at Newel’s discretion. All return costs are borne by the buyer.
Newel warrants that the work delivered conforms to the contract specifications and is free of defects in title. This express warranty replaces all other warranties, including merchantability and fitness for a particular purpose.
7.1 These terms bind and inure to the benefit of the parties’ successors.
7.2 Failure to insist on strict performance does not waive rights.
7.3 The governing law is the State of New York.
7.4 Invalid portions do not affect the remainder.
INSURANCE, AND RISK
ACKNOWLEDGMENT
(New Section Added for Compliance with Jeweler’s Block Policy)
8.1 These terms apply to all jewelry, watches, precious stones, and items made of or plated with precious metals. These items fall under Newel’s Jeweler’s Block Policy, and Newel’s liability is limited to the coverage terms, exclusions, and limits stated in that policy.
8.2 Newel’s insurance applies only while jewelry is in Newel’s possession and only to the extent described in the policy. Once the buyer or consignee takes possession, all risk of loss, theft, mysterious disappearance, damage, or breakage transfers immediately to the buyer or consignee.
8.3 Shipping of jewelry is subject to strict insurance requirements. Certain shipping methods are excluded from coverage. Newel is not responsible for loss occurring during shipping unless Newel arranges the shipment and it complies with policy requirements.
8.4 If jewelry is kept outside a safe or vault when Newel’s premises are closed or unattended, insurance is limited to the Out of Safe Limit and maximum per item limits stated in Newel’s policy.
8.5 Customer property entrusted to Newel is insured only to the stated values documented at intake and only within policy limits.
8.6 Buyers must maintain full insurance for any jewelry item immediately upon taking possession. Newel’s insurance does not extend to buyers once the item leaves Newel’s custody.
8.7 All valuation and loss settlement follow Newel’s Jeweler’s Block Policy, including replacement cost for owned goods, memo or consignment price for entrusted goods, and wholesale replacement cost for customer property unless otherwise stated in writing.
8.8 Nothing in these Terms expands Newel’s liability beyond the limits and exclusions of the Jeweler’s Block Policy.
These Terms constitute the entire agreement between the parties and supersede all prior understandings.
We sure do! Since 1939, in fact. Newel operates a beautifully curated gallery in the heart of NY’s design district and a shipping & receiving warehouse in Long Island City, NY.
The Newel Gallery is open Monday – Friday, 9am-5pm. Newel.com is open for business 24/7. Our loading dock hours for pickup & delivery is Mon-Fri, 8:30am-4pm.
Of course! Newel has been servicing the design trade for many decades, is proud to work with designers from all over the world and offers a 20% trade discount to qualifying clients. *Qualifying clients must provide a valid resale certificate, and once approved, will enjoy a 20% discount on all purchases made at Newel in person, by phone or online.
Absolutely! Our entire collection is stocked within our own warehouse, so any additional info or photos requested are just a few clicks away. If you’d like to request more information. Simply email us the name or item #’s of the piece(s) you’re interested in and let us know how we can help you make a more informed decision.
Absolutely! We work with interior designers and trade professionals on a daily basis and are happy to accommodate a flexible approach to “holds”. To request a hold, please call 212.758.1970 or email us.
Order from us is easy. You can shop in person at our gallery, over the phone with our sales team, or directly online through Newel.com. However you choose to shop, Newel is here to assist you and make your experience simple and hassle-free.
Absolutely. Any item ordered online, in-store or by phone can be picked up at our warehouse free of charge during normal pickup hours (8:30am-4pm, Mon-Fri) once full payment has been made.
As the most trusted name in antiques, Newel works with only the most reputable carriers in the logistics industry. While all shipping costs are the sole responsibility of the buyer, Newel is happy to assist in selecting the right carrier for the job.
We will contact you and provide you with the best shipping options available. All shipping charges will be invoiced separately.
While shipping damages with Newel-selected carriers are seldom, we fully insure every piece in the unlikely event that a damage occurs during transit. It is the buyer’s right and responsibility to inspect each item at the time of delivery and adhere to the below protocol to ensure proper resolution:
Once inspection has been made, Newel will work with the carrier to determine the best possible resolution
At Newel, we do our best to ensure that our available quantity of each item is kept up-to-date on our website. Working with the trade, we also accommodate “holds”. If you have a question about the available quantity of an item, or the remaining duration of a current “hold” status, please call or email us and we will gladly verify availability or recommend similar items that are in stock.
Simply call us at 212.758.1970 during normal business hours or email us any time! You can also check the status of your order by using our online chat feature.
Please note that the practices of Newel, LLC., its affiliates, and agents ("Newel"), with respect to data collected and used by Newel in connection with this website and all other newelprops.com and newel.com websites of Newel, LLC and its affiliates with links to this policy (collectively, the "Site") and Newel products and services available or enabled via the Site ("Products and Services"), are governed by this online privacy policy ("Privacy Policy"). This policy is amended from time to time, and the current published policy is always the governing policy, not the privacy policy in effect at the time the data was collected. Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Site and the Products and Services enabled by the Site and follow the procedure described later in this document. This Privacy Policy does not govern privacy practices associated with offline activities, websites other than the Site, or Products and Services not available or enabled via the Site. Notwithstanding the foregoing, to the extent that any terms of the Privacy Policy conflict with the terms of an existing written (including electronic) agreement between you and Newel regarding the use of specific areas of the Site or specific Products and Services including Product and Service-specific licenses, terms of use, or privacy disclosures (collectively, "Product Agreements"), the terms of the Product Agreements shall govern.
Newel adheres to the General Data Protection Regulation as set forth by the European Union regarding the collection, use, and retention of personal information covered by the Privacy Policy.
The Site and the Products and Services are intended for adult audiences, and Newel does not knowingly collect any personal information from anyone under 13 years of age.
We encourage you to read this document in full before using our products and services. We are happy to answer any questions related to the policy via phone (718-395-1955) or email ([email protected]).
Personal information that we collect and maintain will be subject to this Privacy Policy. Newel may change the Privacy Policy from time to time at its sole discretion and will provide notice of changes in the Privacy Policy on the home page of newel.com and newelprops.com. If, as the result of such changes, you want to alter the ways in which Newel is allowed to use your personal information, you can do so by following the procedures described below. You will be subject to the changes to the Privacy Policy after such notice has been posted with the following exception: if at the time you provide personal information to Newel you limit how such information will be used to communicate with you, either by Newel or by third parties, Newel will not change your privacy preferences without your express consent. However, if Newel sells assets (or the assets of a division or subsidiary) to another entity, or Newel (or a division or subsidiary) is acquired by or merged with another entity, Newel may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity, but Newel will provide notice of such asset sales, acquisitions, or mergers on this Site. You have a right to object to the transfer of your personal information at any time.
For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies or similar devices will probably not be able to access those pages or the related Products and Services. Information about non-cookie tracking devices and their features, including disabling options, are contained in the information materials provided with such Products and Services or on Site pages relating to such Products and Services.
Newel also hires other companies to place our banner ads on other websites and where they are permitted to perform tracking and reporting activities ("third-party advertisement servers"). Aside from IP addresses, they do not collect personally identifiable information in doing this work for us, and we do not give any personally identifiable information to them. Third-party advertisement servers are subject to their own privacy policies.
For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent at any time by contacting us using any of the methods described below.
The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that third-party site. That privacy policy should identify the entity that is collecting your personal information.
Please include your name, address, and/or email address when you contact us. Personal information submitted through this Site or in connection with the Products and Services that is not registration information is not accessible online. To access and/or correct such information and privacy preferences, you may write Newel at:
In your correspondence, please indicate with as much detail as possible the location on this Site or otherwise where you provided your personal information. You may expect a response within 30 days. For information submitted in connection with Products and Services, you may also follow instructions included or referenced within such Product and Service to access or correct the information.
Personal information that you provide that does not constitute Registration Information also resides on secure servers and is accessible only to selected Newel personnel and contractors via password. Since this information is not accessible online by you, you will not be asked to select a password in order to view or modify such information.
We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. Depending on where you live, you may have the rights described below.
1. RIGHT TO ACCESS: You may request a copy of the personal information we have collected and retained about you. You also have the right to request an explanation of why this information was collected, and how it is being used.
2. RIGHT TO RECTIFY: You have the right to correct, revise ,or remove any of the personal information we have collected and retained about you at any time.
3. RIGHT TO BE FORGOTTEN: You can ask us to delete your personal information.
4. RIGHT TO RESTRICT PROCESSING: If you believe your personal information is inaccurate or collected unlawfully, you may request limited use of your personal information.
5. RIGHT TO PORTABILITY: You have the right to receive your personal information in a structured, commonly-used and machine-readable format.
6. RIGHT TO OBJECT: If you decide that you no longer want your personal information to be included in analytics , receive direct marketing emails, or other targeted marketing at any time, you may opt out of use of your data for these purposes.
If you believe your privacy with regards to data collection has been infringed upon outside the terms of this Privacy Agreement, you have the right to lodge a complaint with the competent data protection authority in your region regarding the processing of your personal information.
To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.
If you close your account, we are not required to retain your personal information or data, and we may delete any portion or the totality of your information without liability; however, we are obliged to retain information related to you if we believe it may be necessary to prevent fraud, future abuse, if required by law, or for legitimate purposes, such as analysis of non-personal information, account recovery, record auditing, or enforcing our rights and obligations under our agreements.
In your letter, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly. If you provide Newel with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Newel will endeavor to update your privacy preferences in a timely and accurate manner, in any event less than 30 days.
Also, please note that Newel is not responsible for the content or privacy practices of non-Newel websites to which this Site or any other Newel website may link. You should review the privacy policy of such sites before using the sites.
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